FAQ

About Happy Hour Club Cafe & Workshop
All our DIY experiences are intentionally conducted in a relaxed, non-classroom cafe setting, encouraging guests to explore their creativity freely. Following the QR journey/step-by-step guide is part of the experience in here. You won’t find instructors hovering over you, but our awesome community managers are always available if you need a hand. Feel free to give them a shout for any assistance!

Enjoy sipping on your complimentary drink, chatting with friends, and bringing your project to life in our cozy space.

What are the available DIY Experiences?

Our DIY Experiences starts from rm 70 with a complimentary drink from our cafe. Here’s a link that shows all the available DIY experiences we have: https://happyhourclub.com.my/book-a-diy-experience/

What is included in your DIY Experiences?

Your DIY experience booking includes a seat at the table, a complimentary drink from our cafe menu along with everything you need to create the artwork of your chosen activity. Details of each DIY experience can be found in the individual booking link here.

Are your DIY Experiences available daily?

Our DIY Experiences are available every Tuesday to Sunday, starting from 11am to 7pm (Last call 5pm). You can book for any time slot between 11am-5pm 😊 To make sure you get a spot, online booking is required as spaces can fill up quickly

We are closed on public holidays.

How to book for a DIY Experience?

To secure a spot for our workshop, book online via this link: https://happyhourclub.com.my/book-a-diy-experience/

Do you guys take walk-ins?

We don’t take walk-ins for all our DIY Experiences, kindly book ahead as spots can get filled up quickly.

Are your DIY Experiences suitable for kids?

All DIY Experiences are suitable for all age group.

Friendly reminder to parents & guardians

At Happy Hour Club, our DIY experiences are intentionally hosted in a relaxed, non-classroom-like setting to encourage creativity and independence. We believe in giving kids (and adults!) the freedom to explore their artistic journey without feeling hovered over. While our friendly community managers are always around to assist when needed, they won’t be supervising continuously.

Please note that we are not a drop-in service. Parents or guardians are expected to remain on-site during the activity if their child requires supervision or assistance. If your child isn’t independent enough to complete the artwork on their own, your presence and guidance are essential to ensure they have the best possible experience.

Thank you for understanding and helping us create a safe, supportive, and creative space for everyone! We can’t wait to see the amazing things you’ll create together. 😊

What are the duration of your DIY Experiences?

The recommended duration of our DIY Experiences ranges from 1 hour to 5 hours, refer to respective booking link for the duration. 

Is there a time limit for your DIY Experiences?

We do have a time limit for all our DIY experiences to ensure a seamless experience for everyone. Please check the booking link for each individual experience to find the specific time limit. We can’t wait to see your creations!

What if someone in my party doesn’t want to take part in the DIY experience?

Our bookings are for one seat, one complimentary drink & one set of tools & material for one artwork. You’re more than welcome to share the DIY experience with a partner, but please note they may not have a seat if the booking is full! In order to experience Happy Hour Club DIY experience in the best way possible, we recommend booking a seat for each guest attending.

I have an emergency and couldn’t make it to the workshop!

We accept rescheduling at least 24 hours before your booking. Drop us an email or Whatsapp us at +6011 1061 7341.

We do not offer cancellation or refund after booking confirmation. If you fail to show up during your session without rescheduling, your booking will be considered used.

How can I change my booking?

If you need to make any changes to your booking (date, time, number of seats, etc.), please contact us through email or Whatsapp and we’ll take care of you!

Can I bring my artwork home immediately after the workshop?

You will be able to bring home your artwork on the same day for these DIY Experiences: Teddy Builder, Ceramic Painting, Sculpture Painting. *If you are unable to wait, we also offer the option to post your piece back to you (for a small fee). Just ask our friendly community manager for more details.

For pottery painting, we will need 3 weeks to process the finishing of your artwork. You can either pick it up (we’d love to see you again!) after 3 weeks & within 2 months from our studio or have the option for us to post your piece back to you (for a small fee).

*We will not be contacting our customers to pick up their artwork, artwork not picked up after 2 months will be donated to charity.

Why does it take 3 weeks for my pottery pieces to be ready?

After you finish painting your piece it goes through quite the process! Each piece is set to dry for 1-2 days, then it will be glazed by hand and set to dry again. It will then be individually and carefully strategically placed on stilts and make it’s way into one of our kilns. The kilns take 48 hours to warm up, work on your pieces and cool down enough to remove them. When your piece is cool it will be removed and dremeled to smooth down where it was stilted. Then, it is ready for you! We know and appreciate that you are anxious to see your finished artwork and we will do everything in our power to get it to you as quickly as possible!

Do you do private workshop or event?

Yes! We do private workshops & events. Drop us an email at hi@happyhourclub.com.my or hit us up at Whatsapp +601110617341 to enquire further

Group Booking FAQs
At Happy Hour Club, a group booking refers to any reservation for 10 guests or more—perfect for corporate events, team building sessions, birthday parties, bridal showers, and other special gatherings!
-For groups of 10 to 20 pax, standard pricing applies—but each guest will receive an additional complimentary plain croffle.
-For group or corporate bookings of more than 20 pax, you’ll enjoy both additional complimentary plain croffles and a 10% discount on this activity. Just use the code groupbooking10 when booking online.
–If you’re booking Teddy Builder for 20 pax or more, please email or call us directly to make your reservation, as our system doesn’t currently support bookings above 20 pax in one session.

If we have multiple people in our group, can we pay separately?

The best solution would be to pay with one form of payment in order to ensure your entire party is booked.  If you would like to pay separately, you will need to book individually.   

How to prepare for an upcoming session?

Thank you for booking a DIY experience with us! To help ensure a smooth and enjoyable session, please take a moment to read the “How to Prepare” guide before your visit 😊

How to order?

For dine-in: We currently only serve complimentary food/drink in the studio for customers who booked a DIY Experience. If you’d like to try out our food/drink without a DIY Experience booking, we have takeaway available! Feel free to enjoy your food in our studio if there’s available space! 🙂

For takeaway/pick-up: Order & pay at counter. At the moment we only accept online payment. We going cashless!

For delivery: We’re on Grabfood, ShopeeFood & Foodpanda!

Is Happy Hour Club Cafe halal?

Our cafe is not halal-certified but our food & drinks are muslim-friendly, alcohol-free and pork-free.

Do I need a reservation for dine-in?

We currently only serve complimentary food/drink in the studio for customers who booked a DIY Experience. If you’d like to try out our food/drink without a DIY Experience booking, we have takeaway available. Feel free to enjoy your food in our studio if there’s available space! 🙂

What do you guys serve?

We serve coffee, non-caffeinated drinks and our signature croffle. Visit this link for our complete menu.

Can I bring outside food?

While we generally don’t allow outside food in our space, you’re absolutely welcome to bring catering, cakes, balloons, and decorations if you’ve booked a group DIY experience, birthday party, or team building event with us. We’re all for making your celebration extra special—just let our team know in advance so we can assist with the setup!

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