How to order?
For dine-in: We currently only serve complimentary food/drink in the studio for customers who booked a DIY Experience. If you’d like to try out our food/drink without a DIY Experience booking, we have takeaway available! Feel free to enjoy your food in our studio if there’s available space! 🙂
For takeaway/pick-up: Order & pay at counter. At the moment we only accept online payment. We going cashless!
For delivery: We’re on Grabfood, ShopeeFood & Foodpanda!
Is Happy Hour Club Cafe halal?
Our cafe is not halal-certified but our food & drinks are muslim-friendly, alcohol-free and pork-free.
Do I need a reservation for dine-in?
We currently only serve complimentary food/drink in the studio for customers who booked a DIY Experience. If you’d like to try out our food/drink without a DIY Experience booking, we have takeaway available. Feel free to enjoy your food in our studio if there’s available space! 🙂
What do you guys serve?
We serve coffee, non-caffeinated drinks and our signature croffle. Visit this link for our complete menu.
What are the available DIY Experiences?
Our DIY Experiences starts from rm 70 with a complimentary drink from our cafe. Here’s a link that shows all the available DIY experiences we have: https://happyhourclub.com.my/book-a-diy-experience/
If you’d like to compare the sizes of our tufting frames, refer to this link instead: https://happyhourclub.com.my/rug-tufting-workshop-comparison/
What is included in your DIY Experiences?
Your DIY experience booking includes a seat at the table, a complimentary drink from our cafe menu along with everything you need to create the artwork of your chosen activity. Details of each DIY experience can be found in the individual booking link here.
Are your DIY Experiences available daily?
Our DIY Experiences are available every Tuesday to Sunday, every half an hour starting from 10.30am to 7pm (Last call 5pm). You can book for any time slot between 10.30am-5pm 😊 We strongly encourage booking ahead for all workshops as spots can get filled up quickly.
We are closed on public holidays.
How to book for a DIY Experience?
To secure a spot for our workshop, book online via this link: https://happyhourclub.com.my/book-a-diy-experience/
Do you guys take walk-ins?
We take walk-ins for most of our DIY Experiences, however we strongly encourage booking ahead as spots can get filled up quickly.
If you wish to make a last min booking, do WhatsApp +60129837341 (https://wa.me/60129837341) to check availability. Last call for tufting XS, S, M L is at 4 pm, and 5pm for all other DIY experiences.
Are your DIY Experiences suitable for kids?
All DIY Experiences except tufting are suitable for all age group.
Our tufting DIY experience is suitable for kids age 10 & above. Kids below the age of 10 will need to be accompanied by parents or guardians.
What are the duration of your DIY Experiences?
The recommended duration of our DIY Experiences ranges from 1 hour to 5 hours, refer to respective booking link for the duration.
Is there a time limit for your DIY Experiences?
We don’t set time limit for all our DIY Experiences as they’re hosted in a cosy cafe setting. Feel free to stay on even after you have completed your artwork.
What if someone in my party doesn’t want to take part in the DIY experience?
Our bookings are for one seat, one complimentary drink & one set of tools & material for one artwork. You’re more than welcome to share the DIY experience with a partner, but please note they may not have a seat if the booking is full! In order to experience Happy Hour Club DIY experience in the best way possible, we recommend booking a seat for each guest attending.
I have an emergency and couldn’t make it to the workshop!
We accept rescheduling at least 24 hours before your booking. Drop us an email or Whatsapp us at +60129837341
We do not offer cancellation or refund after booking confirmation. If you fail to show up during your session without rescheduling, your booking will be considered used.
How can I change my booking?
If you need to make any changes to your booking (date, time, number of seats, etc.), please contact us through email or Whatsapp and we’ll take care of you!
Can I bring my artwork home immediately after the workshop?
You will be able to bring home your artwork on the same day for these DIY Experiences: Ceramic Painting, Sculpture Painting.
For Silver Clay DIY experience, artwork will be ready for collection after 1 week. You can either pick it up (we’d love to see you again!) after 1 weeks & within 2 months from our studio or have the option for us to post your piece back to you (for a small fee).
For other DIY Experiences, we will need 3 weeks to process the finishing of your artwork. You can either pick it up (we’d love to see you again!) after 3 weeks & within 2 months from our studio or have the option for us to post your piece back to you (for a small fee).
*We will not be contacting our customers to pick up their artwork, artwork not picked up after 2 months will be donated to charity.
Why does it take 3 weeks for my pottery pieces to be ready?
After you finish painting your piece it goes through quite the process! Each piece is set to dry for 1-2 days, then it will be glazed by hand and set to dry again. It will then be individually and carefully strategically placed on stilts and make it’s way into one of our kilns. The kilns take 48 hours to warm up, work on your pieces and cool down enough to remove them. When your piece is cool it will be removed and dremeled to smooth down where it was stilted. Then, it is ready for you! We know and appreciate that you are anxious to see your finished artwork and we will do everything in our power to get it to you as quickly as possible!
Do you do private workshop or event?
Yes! We do private workshops & events. Drop us an email at hi@happyhourclub.com.my or hit us up at Whatsapp +60129837341 to enquire further
Do you offer group discount?
Yes! We offer 10% off for reservations of 10 or more seats. Just use code groupbooking10 at checkout!
If we have multiple people in our group, can we pay separately?
The best solution would be to pay with one form of payment in order to ensure your entire party is booked. If you would like to pay separately, you will need to book individually.
What is your rug finishing process?
Our process of finishing your artwork is exactly the same as the process used by carpet manufacturer. We use professional latex binder manufacturer for rug backing, and a heavy duty serging machine to hem the edges of your artwork so it will last forever.
I spilled something on my rug, help!
Incase of any spill, immediately blot the liquid with paper towels. The yarns we used in our studio are professional rug yarn and they are made to be water resistant.
If there is any stain left, use a neutral cleaner or carpet cleaner to wipe off.
Can I wash my rug?
Just as any store bought luxury hand-tufted carpet, your rug should not be hand-wash or machine-wash, it should be cleaned by professional carpet cleaner.
For home cleaning, we recommend using 3M™ Scotchgard™ Fabric & Carpet Cleaner, just spray, let dry, brush off then vacuum! It’s super easy 🙂
Currently in the market, there isn’t any hand-tufted carpet that officially states that it can be machine-wash or hand-wash.
Why is my rug shedding?
It is normal for newly tufted rug to shed excess fibers. Frequent vacuuming will aid in eliminating excess loose fibers. The shedding will diminish with regular wear and vacuuming. If you see any loose fibers, do not pull it, neatly clip with a pair of scissors instead.